CONTACT

CONTACT

    info@wallnine.com

 

SOCIAL

    www.facebook.com/thewallnine

    Twitter @joceteng

    Instagram @joceteng

    SnapChat @joceteng

    Pinterest @jocelynteng

 

INQUIRIES 

    Orders

    Commissioned work

    Live sketch & Events

    Press & Media

 

 

SHIPPING INFORMATION

Orders are processed and prepared for shipment between 3 - 5 days.

Delivery time varies depending on shipment option and country.

 

DELIVERY TIMES AND COSTS

CANADA

    Canada Standard : Free

    Delivery Time:  7 - 9 business days

    Canada Express Post : $10.00

    Delivery Time: 2 - 3 business days

 

UNITED STATES 

    Canada Express Post : $20.00

    Delivery Time: 3 - 5 business days

 

INTERNATIONAL : 

    Express Post : $50.00

    Delivery Time: 10 - 14 business days

 

RETURNS AND FAULTY GOODS

Send an email to info@wallnine.com with the reason you would like to return it within 15 days of receiving your oder.

WALL9 will provide a Return Merchandise Authorization (RMA) email and directions for shipping the item back.

Please do not return goods without receiving RMA email from us.

 

Goods are classified as faulty if they are received damaged.

Where possible, WALL9 will offer to replace faulty items.

Full refund will be returned if the item cannot be replaced.